Frequently Asked Questions

To sign up, fill in the intake form [here] and a staff member from Care for Choice will contact you within 2 business days.

We value your input! Please share your feedback or complaint with us — whether you're a participant, family member, or carer. If you have any concerns , we encourage you to speak with your support worker first. Alternatively, you can submit feedback or a complaint through our online form [here] or email Care for Choice at admin@careforchoice.au. 

Yes.  With your consent, please let us know who you would like to represent you when communicating with us.  Your chosen representative may be someone such as a family member, friend or advocate. 

We provide NDIS supports to adults.  We may not have the facilities or capacity to meet everyone’s needs.  Sometimes your personal care needs may mean that we are unable to provide services. If this is the case, we will talk with you about this and help with referring you to another support service. 

No, you don’t need to be an ongoing participant to attend group camping programs. Our camping programs are on at various times during the year and you can join at any time. 

Before accessing services, you will need to have a service agreement with Care for Choice.

• Our office hours are 9AM to 5PM Monday to Friday. 
• In home personal care and community access supports are on a 1:1 basis when you need us. 
• Mens group camping is fortnightly.

Care for Choice prioritises your NDIS goals, tailoring our activities and programs to meet your unique needs and support you in achieving them. Every six months, we schedule a meeting with you to review and update your individualised plan, ensuring that our services align closely with your aspirations. 

Yes, Care for Choice can organise a time with you to meet your support worker before support comences.

Care for choice provides:

• 1:1 personal care and community access supports
• 1:2 group camping activities in groups up to 6 participants

Care for Choice is a provider of NDIS supports and the supports you receive can be paid through your self managed plan or through your plan manager. 

Quotes are provided to all new and existing participants for group camping activities and the costs of supports will be included in your service agreement.

If you have exhausted your NDIS funding, please let us know by emailing: admin@careforchoice.au. 

We take issues with invoicing very seriously. So we can investigate, please email us at admin@careforchoice.au.   

Care for Choice requires you to provide 7 days notice if you need to cancel your supports.

If at any stage you need to cancel or amend your booking, please ensure you allow adequate time for this change to be made, as cancellation fees apply. 

Call: 0478 030989 or email: admin@careforchoice.au to cancel or amend your booking.